PRIVACY POLICY
At Whack A Piñata, we value your trust. This Privacy & Cookies Policy explains how we collect, use, and protect your information when you interact with us — whether on our website, via social media, or while placing an order.
1. Information We Collect
We may collect the following information when you engage with us:
- Personal details: Name, email address, phone number, delivery address
- Order information: Products purchased, payment details (processed securely via third-party gateways)
- Technical data: IP address, device type, browser, and website analytics
- Communication data: Queries, messages, or feedback sent through email, WhatsApp, or contact forms
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our products and website experience
- Send order updates, promotions (if opted in), or important notifications
- Maintain transaction records and ensure platform security
- We never sell or share your personal information with third-party advertisers.
3. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve site performance
- Remember your preferences
- Analyze traffic and user behavior
You can choose to disable cookies in your browser settings, but some features may not function smoothly.
4. Third-Party Services
We may use trusted third-party partners such as:
- Payment gateways (e.g., Razorpay, PayPal, Stripe)
- Shipping and logistics providers
- Analytics tools (e.g., Google Analytics)
These partners have their own privacy policies and follow strict data protection standards.
5. Data Protection
We take your privacy seriously. All personal data is stored securely and accessed only when necessary. However, no digital system is 100% risk-free, and we cannot guarantee absolute security against unauthorized access.
6. Your Rights
You can request to:
- Access the data we hold about you
- Update or correct your information
- Ask us to delete your data (except where legally required to retain it)
Opt out of promotional messages at any time
7. Children’s Privacy
Our products are for celebrations, not children’s data collection. We do not knowingly collect personal information from children under 13.
8. Policy Updates
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page.
9. Contact Us
For privacy concerns or data requests, reach out to us at:
Email: whackapinataindia@gmail.com Contact No: +91 9372111051